Financial Policy

Convenient Financial Terms

At Artistic Dental @ the Biltmore our goal is to maximize your insurance benefits and make any remaining balance easily affordable. If you have any questions regarding your insurance benefits, please don't hesitate to call our office at (866) 429-9503 to review your concerns.

Payment Options

Payment in full is required at time of treatment.

Cash, check, Visa, MasterCard, American Express, and Discover are all accepted as payment in our office.

CareCredit (simple application, credit approved) is available for those who desire a payment plan.

Insurance Filing

You are financially responsible for all charges whether or not paid by insurance.

As a courtesy to you, we will submit your dental claim. Our office can only be responsible for giving you an estimate of what your co-pay will be. That co-pay will be due the day treatment is performed. In the case that there is a remaining balance after the insurance company has paid, or if they do not pay at all, that balance will be due and payable from you immediately. Each insurance policy is unique and we urge you to contact your employer's human resource department or insurance company for an explanation and accounting of your benefits.

Notice of Privacy Practices

We are required by law to maintain the privacy of, and provide individuals with notice of our legal duties and privacy practices with respect to protected health information. Signature is only acknowledgement that you have received our Notice of Privacy Practices.

Respecting Appointment Times

Did you know that late cancelled and missed appointments are a major contributing factor the rising cost of healthcare? Because appointment times are specifically set for certain procedures it eliminates the chance for that time to be utilized effectively when the person scheduled for that time just doesn’t “show up”. That time is lost, so when someone is really in pain, the schedule may not be able to accommodate them immediately due to that lost time. Out of respect to fellow patients, please try your best to give a 48-hour notice if it is necessary for you to change an appointment. We are aware that unforeseen events sometime arise causing you to miss or have the need to reschedule an appointment at the last moment. As long as this is not a frequent event, we will always be understanding of your condition and willing to reschedule your appointment to another time and waive a missed appointment fee. Please be on time and in turn, we will do our best to see you promptly and make your visit as pleasant as possible.

Delinquent Accounts

Should any account become delinquent (60 days or older), the interest charges may be assessed at the rate of 18% APR. Also, if your account is turned over to a collection agency you will incur collection costs and attorney fees, and it will be added to your balance. Returned checks will be assessed a $25 non-sufficient funds charge.

If you would like to review our financial arrangement options in advance of treatment, please call (866) 429-9503.